Reference

How pk298 Handles Your Personal Information

This page sets out exactly what data pk298 collects when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, or contact support — and what we do with it.

Account data collected at registrationPayment data linked to JazzCash, Easypaisa, RaastCookie and device data explainedYour right to access or delete dataContact path for privacy requests

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling Practices You Can Check

We apply encryption to data in transit and at rest, including your wallet references for JazzCash, Easypaisa, and Raast. Account access uses OTP verification on every new device, so a login from an unrecognised phone triggers a confirmation step before the session opens. We review data retention schedules periodically and remove inactive account data that no longer serves an operational purpose.

Encrypted Storage

Your account credentials and payment wallet references are stored with encryption at rest. We do not keep full card or wallet PINs — only the transaction references needed to match payments.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby loads on your device. You can clear cookies from your browser settings at any time without losing your account.

Data Retention

Active account data is kept while your account is open. After account closure, we hold records only for the period required under applicable rules, then delete them from our active systems.

Third-Party Sharing

Data passes to payment processors like the networks behind JazzCash and Easypaisa only to complete your transaction. We do not share your browsing or betting history with advertisers.

What We Collect and Why We Collect It

pk298 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the payment method you register — whether that is JazzCash, Easypaisa, or Raast. This lets us process deposits, verify withdrawals, and link transactions to your wallet correctly. We also collect device and browser data

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each time you log in: session tokens, IP address, and operating system. This is how we detect unusual access and keep your account from being used without your knowledge. If you contact support, we store a record of that conversation so we can follow up accurately.
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We do not sell your personal data to third parties. Data shared with payment processors — such as the mobile wallet networks behind JazzCash and Easypaisa — is limited to what those processors need to complete your transaction. We retain your account data for as long
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as your account is active and for a period after closure as required by applicable regulations. Access to this platform and its data services is available where local law in Pakistan permits. If you are unsure whether access is available in your region, check current local
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regulations before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Reach out through the channel that works for you and include your registered account email or mobile number so we can verify your identity before making any changes.

Live Chat Open the chat widget inside your account dashboard. Confirm your registered mobile number and describe your request. A support agent will log it and respond.

Email Support Send your privacy request to our support address listed in the account help section. Include your account ID and the specific data you want to access or remove.

In-App Help Go to Account Settings, then tap Help and Privacy. You can submit a data request form directly from your mobile browser without leaving the pk298 session.

What You Asked About Your Data at pk298

These are the questions we hear most often about how your personal information is handled. If your question is not here, contact support through your account dashboard and we will respond with a specific answer.

We collect your name, email address, mobile number, and the payment method you register — JazzCash, Easypaisa, or Raast. Device and session data is collected automatically each time you log in.

Yes. Submit a data access request via live chat or the in-app Help and Privacy form. Verify your identity with your registered mobile number and we will compile your data record.

Only with the payment processor completing your transaction — for example, the network handling your JazzCash or Easypaisa deposit. We do not sell data or share it with advertisers.

Contact support via live chat or email with your account ID and a deletion request. We will verify your identity, close the account, and remove data beyond what regulations require us to retain.

We use session cookies for login continuity and analytics cookies to monitor lobby performance. Clear or block cookies via your browser settings; session cookies will reset your login on each visit.

We retain records for the period required under applicable regulations, then delete them from active systems. The exact period depends on the type of data and applicable local rules.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Apppk298 App

How pk298 Handles Your Personal Information

Data Handling Practices You Can Check

Encrypted Storage

Cookie Use

Data Retention

Third-Party Sharing

Contact Us About Your Data

What You Asked About Your Data at pk298

01 What personal data does pk298 collect when I open an account?

02 Can I request a copy of the data pk298 holds on me?

03 Does pk298 share my payment data with anyone outside the platform?

04 How do I ask pk298 to delete my account and personal data?

05 Does pk298 use cookies, and can I turn them off?

06 How long does pk298 keep my data after I close my account?

Privacy Policy

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